CSOHIMSS May Lunch & Learn Webinar Series
CSOHIMSS Lunch and Learn Webinar Series
Topic/Title: Next-Gen Patient Engagement using Mobility, Cloud & Big Data
Presented by: Thiag Loganathan
President, Big Data Insights Business Unit
Description: Wave of next gen patient engagement platforms, puts patient experience in the middle while managing the provider resources efficiently. These systems are designed to have a common platform or a service oriented architecture with integration points for multiple personas to engage across all channels. This design, has some inherent data analytics capabilities to drive informed decisions, apart from improved patient satisfaction and efficiencies in IT systems TCO. We will share learnings of our recent design sessions with State of Maryland.
- Human-Centric design principles
- Emerging technology capabilities: Multiple apps, single platform.
- Mobility: Seamless Omni-Channel patient and user access
- Big Data to improve engagement: Capture and leverage engagement data to drive more self service
CPHIMS/CAHIMS CEUs will be offered for all the CSOHIMSS Lunch and Learn Webinars!