Moderator:

Monique Czulewicz, Epic Professional Billing Analyst at Mount Auburn Hospital, Alumni from Northeastern University and Student Activities Chair of New England HIMSS

Monique Czulewicz is a certified Epic Resolute and Charge Router Analyst at Mount Auburn Hospital who enjoys working with billing systems. She serves as the current Student Activities Chair for the New England HIMSS Chapter. For two consecutive terms in 2019 and 2020, she pursued the NEHIMSS Treasury role and has previously volunteered with the NEHIMSS Programs Committee. In May 2021, Monique received her Master’s degree in Healthcare Informatics at Northeastern University. She is an active alumni and mentors undergrad students in the Women in Business Club. In her spare time, Monique enjoys being with family and friends at Candlewood Lake, Connecticut.

Panelists:

Laura Marquez, MHA, Assistant Vice President of IT Applications, UCONN Health

Laura Marquez is the Assistant Vice President for all IT Applications at UConn Health, in Farmington, CT. Marquez brings more than 20 years of healthcare experience leading dynamic teams, driving innovation, and bringing out the best in people by tapping into their strengths. She has shared ideas to improve the workplace with empathy as a TEDx speaker, and is regarded as a servant leader with a strong focus on the patient experience.

Prior to UConn Health, Marquez led several IT teams at Valley Medical Center in Renton, WA, and served as a clinical informaticist and build analyst at the University of Washington in Seattle, WA. She brings forth a unique clinical perspective from years spent at the bedside of a regional Level-1 trauma center as a medical assistant.

Marquez holds a Master of Healthcare Administration from the University of Washington and a Bachelors in Biochemistry from Western Washington University. She has also participated in an executive leadership development program with American College of Healthcare Executives (ACHE) and is pursing Fellowship status. Both inside and outside of work, she enjoys coaching and mentoring others in technology and leadership.

Mary Griskewicz, MS, FHIMSS – Director Federal Affairs, Cigna

Mary is an award-winning executive with proven experience in health care policy, focused on Federal and Congressional issues for the Digital Health Technology. She is an author, national speaker, and instructor in health policy and medical informatics. 

Mary currently serves as the Director of Federal Policy for Cigna focused on Health Information Technology and Provider Network policy.

Mary’s management experience spans over 30 years’ in health care, and health IT. She has lead teams for HIMSS National, Yale New Haven Health System, GE Health Care, IDX Systems, Tek Systems, Aetna and Anthem, Blue Cross and Blue Shield. Her focus on health information technology and digital health policy experience brought her to serve as a former chair of HIMSS Public Policy Committee.

She authored many articles and blogs and has served as an Associate editor of Participatory Healthcare: A Person-Centered Approach to Healthcare Transformation, published by CRC Press, August, 2016. Ghost editor of Engage! Transforming Healthcare through Digital Patient Engagement, published by HIMSS in March, 2013. Winner of "book of the year" in 2014.

Robert Dichter, Vice President, Digital Health Services & Solutions, VersatileHealth

Bob Dichter is the founder and Principal of Manage My Career Search, a career mentoring service, in addition to his work as a healthcare technology strategist. As the President of the Hair Club for Men states, “I’m not just the President, but I’m a client”, this applies to Bob as well. Years ago, when early in his career, he was having difficulties finding a job – he couldn’t well articulate what he did and why someone would want to hire him, so he created a process that has been very effective for himself but also for numerous others as well. As someone that has worked in numerous start-ups, Bob has also needed to look numerous times for jobs and has been fortunate to have worked with several Career Coaches and an outplacement firm. These professionals have helped Bob really refine the networking process and he has become known in New England HIMSS as the guy that knows everyone. Well…maybe a slight exaggeration, but Bob is connected to over 4000 people on LinkedIn. Over the years, Bob has advised 100’s of people either starting out their career in health IT or transitioning into the field and created his professional mentoring service when he realized that he could shorten the time it was taking for people to find a job.

Nan Solomons, PhD - Director, Center for Excellence in Digital Health, University of New England

Dr. Solomons is the director of the University of New England's Center for Excellence in Digital Health and Assistant Director of the university’s Health Informatics graduate program. Nan's PhD is in Health Innovation from Arizona State University’s College of Nursing. Her dissertation research used social network theory and methods to understand how nurses' communication patterns influenced adoption and adherence to evidence-based practices for transitions of care.

Nan began her professional career working in software startups as a software support and implementation engineer both pre- and post-sales. Laid off during the technology bust of 2002, she knew she had to retool. Following the call to improve healthcare, Dr. Solomons earned a Master's in Health Policy and worked as a data analyst and program evaluator at MaineHealth's Center for Quality and Safety. In this position, she became familiar with regulations, reimbursement, readmission, and resistance to change. While her roles in healthcare and academia are far from her technology roots, the hard and soft skills she honed during her early technical support roles remain quite relevant.

Liddy J Bileck, Associate Systems Analyst, MaineHealth

After 20+ years fostering health and wellness through spiritual care and behavioral health office administration, Liddy followed her passion for systems thinking and informatics to a career in health IT. This summer, she began her new position as an associate systems analyst for MaineHealth’s Clindoc team. [[She finds the intersection of human psychology/behavior, technology, and data endlessly fascinating, and is particularly interested in how people process large amounts of data.]] She is devoted to using informatics, analytics, and data visualization to remove barriers and improve patient and provider experiences in healthcare access, delivery, and outcomes.

Liddy holds a B.A. in history from Augsburg University in Minneapolis, MN and a Master of Divinity degree from Luther Theological Seminary in St. Paul, MN. She will complete her Master of Science in Health Informatics degree from the University of New England in Portland, ME next May. She is an active member in NEHIMSS, volunteering on both the Student Activities and Advocacy Committee.

Maha Babu, MS, RHIT, 

HIM Analyst & Coordinator, Waterbury Hospital, NEHIMSS Student Volunteer

Maha brings with her more than a decade of experience as a freelance nutrition consultant. Freelancing allowed her to work with start-ups and established firms which helped her gain diverse experiences in areas like customer service, cross-functional collaborations, content creation, product write-up, health apps, and more. Propelled by her passion for improving public health and her interest in the use of technologies, she recently took up a role as an HIM analyst with Waterbury Hospital for a focused view on healthcare informatics. She is passionate about bringing meaningful changes to healthcare and improving patient outcomes.

She holds a Masters in Nutrition & Food Science from the University of Madras, India, and an Associates in Health Information Management from Middlesex Community College, CT. She is also a certified RHIT from AHIMA and a student volunteer with NEHIMSS.